Question 1

What services does Primary Key Property Management provide?

Accepted Answer

Primary Key Property Management provides comprehensive residential property management services including tenant screening and placement, rent collection, property maintenance coordination, financial reporting, lease management, and 24/7 emergency response. We handle all aspects of managing your rental property so you can enjoy passive income without the stress.

Question 2

How much does property management cost in Boise?

Accepted Answer

Property management fees in Boise typically range from 8-12% of monthly rent collected. Primary Key Property Management offers competitive rates with transparent pricing. Our fees include tenant placement, ongoing management, maintenance coordination, and financial reporting. Contact us for a personalized quote based on your property.

Question 3

How do you screen tenants?

Accepted Answer

Our comprehensive tenant screening process includes credit checks, criminal background verification, employment and income verification (we require 3x monthly rent), rental history review, and personal references. This thorough screening helps ensure reliable tenants who pay on time and take care of your property.

Question 4

How quickly can you find a tenant for my property?

Accepted Answer

In the Boise market, well-priced properties typically rent within 2-4 weeks. We use professional photography, listing syndication to major rental sites (Zillow, Apartments.com, etc.), and our local network to maximize exposure. Our average time-to-rent is 18 days for market-rate properties.

Question 5

How do you handle maintenance requests?

Accepted Answer

Tenants can submit maintenance requests 24/7 through our online portal. We triage requests by urgency: emergencies (water leaks, no heat/AC, security issues) are addressed within hours, urgent issues within 24 hours, and routine maintenance within 3-5 business days. We use vetted, licensed contractors and always get owner approval for repairs over $300.

Question 6

When do owners receive their rental income?

Accepted Answer

Owners receive their rental income via direct deposit by the 10th of each month for rent collected from the previous month. You will also receive a detailed monthly statement showing all income, expenses, and any maintenance performed. Annual statements are provided for tax purposes.

Question 7

What areas of Boise do you serve?

Accepted Answer

Primary Key Property Management serves the greater Boise area including Boise, Meridian, Eagle, Nampa, Star, Kuna, Caldwell, Garden City, and surrounding communities within a 30-mile radius. We specialize in single-family homes, condos, and small multi-family properties throughout Treasure Valley.

Question 8

Can I see my property financials online?

Accepted Answer

Yes! All property owners have access to our secure online portal where you can view real-time financial statements, maintenance requests, lease documents, and property performance reports. You can access your account 24/7 from any device.

Frequently Asked Questions

Discover a Better Management Experience

Schedule a call

Receive a custom plan

Hand us the keys

Frequently Asked Questions

What sets Primary Key Property Management apart?

Why should I hire a property manager instead of self-managing?

What areas do you serve?

How does the management fee impact my cash flow?

What makes an Airbnb property profitable — and how does Primary Key help me identify the right one?

Can Primary Key help me estimate potential Airbnb revenue before I buy?

What expenses should investors expect — and how does Primary Key reduce them?

How does Primary Key increase my occupancy rate?

What upgrades add the highest ROI — and can Primary Key handle setup?

How do I choose the best location for an Airbnb investment?

Are Airbnbs still profitable in 2026?

How does Primary Key make my property stand out?

How does Primary Key protect my property from damage or problem guests?

Can I be a fully remote investor with Primary Key?

What kind of returns can I expect with Primary Key managing my Airbnb?

Does Primary Key help during the purchase process?

What is the biggest mistake Airbnb investors make?

How do I get started with Primary Key?

Discover a Better Management Experience

Schedule a call

Receive a custom plan

Hand us the keys